Found Description
In this role, you will be responsible to oversee the strategic planning, security & compliance, management of Information Technology solutions relevant IT operational activities for managing day-to-day operations for our client. Ensuring the availability and reliability of Hosting systems and network in the cloud and Infrastructure space . Implementing new technologies and processes to improve efficiency and productivity.
Roles and Responsibilities:
- Lead a local team of operations managers / domain leads for cloud and Infrastructure operations, work with the global team to align processes and procedures.
- Cloud and Infrastructure support, systems, device and license implementation and management.
- Key stakeholder management to understand requirements and propose solutions.
- Manage escalations where necessary ensuring expectations are managed and met.
- Management of external service providers to ensure performance ...