Chinese Restaurant Server

The Role

The Chinese Restaurant Server is responsible for delivering attentive, efficient, and personalized food and beverage service, ensuring an exceptional dining experience within a Chinese specialty restaurant setting. This role manages station operations, order taking, and billing with accuracy and professionalism, reflecting Mandarin Oriental’s commitment to legendary service.

Key Responsibilities

Guest Dining Experience

• Greet guests warmly, present menus, and provide knowledgeable recommendations on Chinese dishes, specialties, and tea pairings.
• Take orders accurately, considering sharing‑style dining and guest preferences.
• Serve food and beverages in accordance with established service standards, including proper presentation and timing of dishes.
• Assist with portioning or plating when required (e.g., family‑style or banquet service).
• Monitor guest satisfaction and respond promptly to req...