Found Description
We are seeking an accomplished and experienced **Chief UX Designer**to join our team.
In this role, you will lead critical design discussions, leverage Figma for rapid prototyping, support user testing processes, and lay the groundwork for extended implementation phases. You will play a key role in delivering user-focused designs that align with strategic business goals and enhance customer interactions.
**Responsibilities**
- Oversee design initiatives for projects focused on improving customer service through Playbook enhancements
- Facilitate design workshops while collaborating with multidisciplinary teams and external stakeholders
- Conduct design evaluations and refine the design system to ensure consistency and quality
- Lead design efforts and drive the discovery phase for new projects
- Manage smaller design updates and prioritize project stabilization and maintenance activities
- Guide the initial commitment phase of design projects, implementing neces...
In this role, you will lead critical design discussions, leverage Figma for rapid prototyping, support user testing processes, and lay the groundwork for extended implementation phases. You will play a key role in delivering user-focused designs that align with strategic business goals and enhance customer interactions.
**Responsibilities**
- Oversee design initiatives for projects focused on improving customer service through Playbook enhancements
- Facilitate design workshops while collaborating with multidisciplinary teams and external stakeholders
- Conduct design evaluations and refine the design system to ensure consistency and quality
- Lead design efforts and drive the discovery phase for new projects
- Manage smaller design updates and prioritize project stabilization and maintenance activities
- Guide the initial commitment phase of design projects, implementing neces...