Chief Technical Customer Support Lead - Diagnostics

PALFINGER AG in Madrid seeks a senior leader to head the Technical Customer Support team, coaching talent and driving a high-performance, customer-focused culture.

You will act as the top technical escalation point, oversee diagnostics, troubleshooting, warranty processes, and cross-functional improvement across the service network.

This role demands 10+ years in industrial equipment sectors, strong leadership, and fluency in Spanish and English, with Portuguese a plus.