Found Description
Chief Customer Officer
We're PE-backed, scaling toward $100M ARR, and we have a brand-new seat on the Executive Leadership Team. CyberSentriq has proven product-market fit; now we need someone to build the customer-centric machine that turns retention and expansion into our most valuable, defensible asset and to do it in a cybersecurity business where trust is the product. If you want to build something from the ground up, not maintain something already built, this is your role.
WHY THIS ROLE, WHY NOW
Our next phase demands that retention and expansion scale as fast as new logo acquisition and that we're investor-ready with the metrics, forecasting and governance to prove it. This role is the architect of that capability, reporting directly to the CEO.
WHAT YOU'LL OWN
- GRR and NRR as board-level KPIs - full commercial account...