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Chief Concierge

Shangri-La Group

manila, metro manila, Philippines Full-time June 23, 2026

Found Description

About Makati Shangri-La, Manila

Makati Shangri-La is a deluxe hotel located in the heart of Manila’s financial and commercial district, only minutes from the international airport. It offers spacious guestrooms and suites, the exclusive Horizon Club, world‑class restaurants and bars, top‑of‑the‑line recreational facilities, complimentary broadband and Wi‑Fi access, and premier function rooms.

Chief Concierge – Responsibilities

  • Ensure smooth daily operation of the concierge and transportation services.
  • Provide guest services while supervising, directing, and leading the concierge and transportation teams.
  • Solicit and analyze guest feedback to enhance the hotel’s performance.
  • Create an exceptional experience for all hotel guests.

Chief Concierge – Qualifications

  • Takes pride in being a hotelier.
  • Acts as a friendly, helpful, and trustworthy leader.
  • Loves interacting wit...

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