Chat Support Representative (with Editing Skills)

Chat Support Representative (with Editing Skills)

Sunstar Grand Hotel Inc.

On-site - Manila Fresh Graduate/Student High/Senior High School Full-time

Job Description

Government Mandated Benefits

We are looking for a Chat Support Representative to handle customer inquiries, resolve concerns, and assist with product editing on Shopee, Lazada, and TikTok Shop. The ideal candidate has strong communication skills, basic image or content editing abilities, and experience in e-commerce.

Key Responsibilities:

Customer Support:

• Respond to customer inquiries via chat in a timely and professional manner.
• Assist customers with order tracking, product inquiries, refunds, and returns.
• Resolve complaints and elevate issues when necessary.
• Provide accurate and helpful product recommendations to boost sales.

Content & Product Editing:

• Edit and ...