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Chat Support for a Crypto Banking Company in Valencia (Dutch Speaker)

Blu Selection

Valencia, Valencian Community, Spain Full-time February 19, 2026

Found Description

Are you looking for a position that will help you learn more about the crypto sector? Do you enjoy supporting customers on their mission to plan their financial future?
If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain!

Your responsibilities and impact as a Technical Support Specialist for Fintech Industry will be:

  • Support customers mainly over chat e-mail and through phone calls (80% chats)

  • Rotative shifts from 9-6 and 2-11

  • Constantly brainstorm with your colleagues to improve the Customer Experience

  • Troubleshooting, innovation, and change management are part of the daily business

  • Control and handle payment inquiries from sellers and buyers through various client platforms

  • Flagging and escalation of customer queries and coming up with suitable solutions

  • ...
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