Found Description
Chat Support Executive
We are looking for a Chat Support Executive to deliver exceptional customer support through professional and timely written communication. The ideal candidate should have excellent communication skills, a customer‑first mindset, and the ability to resolve customer queries efficiently.
Key Responsibilities
- Respond to customer inquiries via chat in a professional and timely manner.
- Resolve customer concerns with empathy, patience, and a solution‑oriented approach.
Requirements
- Bachelor's degree/ Intermediate.
- Minimum 2 years of customer service experience (chat support experience preferred).
- Excellent written English with strong grammar, spelling, and punctuation.
- Strong problem‑solving, communication, and organizational skills.
- Customer‑focused with the ability to work in a fast‑paced environment.