Found Description
Chat Support Agent – Freshers Welcome!
Caldwell Communications Consultancy Philippines
On-site – Quezon City
Full-time position. No experience required; high school or senior high school graduate.
About Caldwell Communications
Caldwell Communications is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment.
Job Description
We are hiring Non-Voice Customer Service Representatives to provide assistance via chat, email, and messaging platforms without phone interaction.
Responsibilities
- Respond to customer inquiries via chat or email
- Provide accurate information on products, services, or accounts
- Resolve issues efficiently
- Log all interactions in the system
- Escalate complex issues to sup...
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