Change request/Integration Specialist

Job Overview

This role involves supporting operational teams to ensure they are skilled and knowledgeable in meeting client deadlines, working with management to deliver functional and technical expertise, and providing service to clients.

Key Responsibilities

• Lead the design, implementation, and continuous improvement of core HR processes (e.g., recruitment, onboarding, performance management, employee lifecycle).
• Collaborate with HRBPs to align HR processes with business needs and drive consistency across functions and geographies.
• Act as the go‑to expert for assigned HR processes, ensuring documentation, compliance, and communication are up to date.
• Monitor process performance using KPIs and feedback mechanisms to identify bottlenecks and opportunities for improvement.
• Partner with HRIS and other stakeholders to ensure systems support efficient and user‑friendly HR processes.
• Facilitate training and cha...