Change Management Senior Associate/Associate

Job Summary:

We are seeking a highly motivated and detail-oriented Change Management Senior Associate/Associate to join our fast-paced Operations team. This role is ideal for someone with 3 - 5 years of experience in digital banking operations, project management, or business analytics.

You will drive critical initiatives aimed at optimising operational processes, implementing system enhancements, and improving our digital banking platform. You will collaborate with cross-functional internal teams and external vendors to ensure seamless project delivery, regulatory compliance, and enhanced customer experience.

Key Responsibilities:

• Drive the review and optimisation of processes across teams to increase operational efficiency and effectiveness and improve the user experience.

• Define, monitor, and analyze key business metrics, leveraging data analytics to ...