Change and Communications Management Specialist

Change Initiative / Project related

• Leads “Change and Communications” workstream in projects
• Conducts Rapid Assessments across programs / projects to determine Change and Communications needs
• Assess the change impacts.
• Assess change readiness and identify key stakeholders.
• Lead or support the design and delivery of training programs.
• Integrate change management activities into project plans
• Evaluate and ensure user readiness
• Identify, connect with, and manage stakeholders

Routine and ad hoc communication related

• Key Point of Contact for GBS Leadership for business wide communication support (Executive level, GBS Directors).
• Develop, manage and deliver global, regional and localized communications
• Develop the content and coordinate the production of communication, e.g. Amway intranet, email communication, videos, workshops, and events for stakeholders, etc.