Centralized Support Assistant

Position Overview

• Coordinates response to patient referrals received by telephone, fax, and email.
• Assists in the coordination, management, and maintenance of the Indigenous Health‑Cultural Initiatives course sessions offered through LMS to meet established criteria.
• Receives and coordinates requests from within the WRHA and the community at large, facilitating workflow of requests throughout WRHA Indigenous Health’s various program areas, including cultural training, workshops, mentorship, community and career fairs, and patient requests.
• Coordinates monitoring and assignment of centrally received emails to ensure appropriate ownership is assigned.
• Reports issues as they arise to the Manager, Reconciliation.
• Assists with administrative activities for senior managers/directors and ensures that all work is completed within established timeframes.
• Takes leadership in handling matters and solves problems not...