Found Description
<p>CCTI ============================================================================</p> <p> </p> <p><b>Experience and specialization (between 0 and 2 years)</b></p> <ul> <li>Analysis, logging, reporting, and tracking of security events.</li> <li>Support in the detection of incidents and escalation to the corresponding area.</li> <li>Preparation of periodic reports.</li> <li>Ticket Documentation.</li> <li>Incident response.</li> </ul> <p style="margin-left:48px"> </p> <p> <b>Features</b></p> <p style="text-indent:.25in"> 24 7 Operation</p> <ul> <li>Handling emails and calls from internal company/Telef nica teams</li> <li>Creating Incident Tickets in the ITSM Tool</li> <li>Sorting incidents received from external teams using the tool into categories: Network,...