Found Description
CCA3/CCA4 - Customer Service Representative - 22.02
Job Openings CCA3/CCA4 - Customer Service Representative - 22.02
About the job CCA3/CCA4 - Customer Service Representative - 22.02
BASIC FUNCTIONS:
- Takes and handles customers orders online
- Answers customer concerns
- Schedules an appointment
- Set-up/Activates customers account
- Confirms and verifies customers account.
- Will do message handling
- Book a reservation
COMPETENCIES NEEDED:
- Excellent in oral and written communication skills
- Ability to multitask
- Ability to learn and understand different processes required for each account.
- Can manage Target AHT without compromising quality.
QUALIFICATIONS:
- Degree Holder or with at least 2 years of college
- Has very good oral and written communication skills
- Wit...
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