Found Description
CCA1/CCA2 - Customer Service Representative - 22.02
Job Openings CCA1/CCA2 - Customer Service Representative - 22.02
About the job CCA1/CCA2 - Customer Service Representative - 22.02
BA SIC FUNCTIONS:
- Outbound calling posing as customer or mystery shopper
- Meet established productivity goals, call handling time, records accuracy
- Asks certain information from the banks and financial institutions.
- Research using a specific set of procedures and website rates of various financial institutions.
- Enters gathered information in a specific system to the client.
- Gathers customers information and inputs in the system correctly.
KEY RESULT AREAS:
TBD
COMPETENCIES NEEDED:
- Very high level of English language competency
- High comprehension skills
- Sales background is an advantage
- Ability to build rap...
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