Found Description
Job Summary
- Organization and monitoring of all affairs concerned to the position.
- Proper grooming at all times
- Attend training classes as per schedule
- Show fullest cooperation and respect within the team and other departments
- Is aware of the daily activities and has product knowledge of all the hotel facilities
Main Duties and Responsibilities
- When settling a guest check/billing in Fidelio by cash, the check/guest folio should be presented and our outlet/Front Office colleagues are responsible for ensuring the correct amount of money is received.
- With cash payments, it is likely that change will be returned to our guests; therefore, a house bank should be issued to provide change. The house bank should be maintained at full value at all times and the responsibility of the Outlet Manager/ Front Office Manager.
- Shortages of more than US$5 (or equivalent) should be paid into t...