Found Description
Cash Specialist
Start Date: ASAP
Rate: £30,173
Contract Duarion: 6 Months
37 Hours Perk Week
Shift Pattern: Monday - Friday 08:00am - 16:00pm
Hybrid: 2 Days in the officer per week (Monday & Tuesday)
Location: Solihull
Role description
· Managing Cash allocation transactions within our mainframe customer billing system
· Maintaining accurate cash suspense records
· Investigate and respond to a broad range of complex customer queries, liaising with other parties as necessary, to deliver an appropriate, acceptable resolution for the customer.
· Amend data errors and process exceptions and provide feedback to team members to ensure data quality is improved and maintained
· Provide regular feedback on work in progress and decisions on workload priorities to Team Manager to ensure workloads are appropriately managed and performance standards met.
Complex reconciliation; managing payments,...
Start Date: ASAP
Rate: £30,173
Contract Duarion: 6 Months
37 Hours Perk Week
Shift Pattern: Monday - Friday 08:00am - 16:00pm
Hybrid: 2 Days in the officer per week (Monday & Tuesday)
Location: Solihull
Role description
· Managing Cash allocation transactions within our mainframe customer billing system
· Maintaining accurate cash suspense records
· Investigate and respond to a broad range of complex customer queries, liaising with other parties as necessary, to deliver an appropriate, acceptable resolution for the customer.
· Amend data errors and process exceptions and provide feedback to team members to ensure data quality is improved and maintained
· Provide regular feedback on work in progress and decisions on workload priorities to Team Manager to ensure workloads are appropriately managed and performance standards met.
Complex reconciliation; managing payments,...