Found Description
Join Equinix as a Case Platform Product Owner, shaping innovative solutions through agile frameworks. This role emphasizes collaboration and Salesforce Service Cloud proficiency.
You will spearhead the Lead-to-Cash transformation by refining the product backlog and writing user-centric stories that drive platform success. Your deep understanding of the case domain will help facilitate both internal and external capabilities that enhance the customer journey.
Key Responsibilities:
• Oversee the Case Platform backlog, ensuring sprint readiness
• Define user stories with clear acceptance criteria
• Act as the primary product advocate in scrum processes
• Collaborate closely with the Process Architect to ensure readiness
• Validate test cases against established criteria
Requirements:
• 3+ years experience in a Product Owner role with Salesforce
• Strong grasp of ITSM practices in product design
• Proven ability to write effective user stories
• Experien...
You will spearhead the Lead-to-Cash transformation by refining the product backlog and writing user-centric stories that drive platform success. Your deep understanding of the case domain will help facilitate both internal and external capabilities that enhance the customer journey.
Key Responsibilities:
• Oversee the Case Platform backlog, ensuring sprint readiness
• Define user stories with clear acceptance criteria
• Act as the primary product advocate in scrum processes
• Collaborate closely with the Process Architect to ensure readiness
• Validate test cases against established criteria
Requirements:
• 3+ years experience in a Product Owner role with Salesforce
• Strong grasp of ITSM practices in product design
• Proven ability to write effective user stories
• Experien...
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