Case Assistant

Job Title: Case Assistant

Job Type: Temporary (Fixed Term) / Full Time (6 months with the possibility of extension or permanency)

Location: Calgary, Alberta

Overview

Case Assistants support the management of a high volume of worker compensation claims. The role involves gathering information, making medical‑related requests, and providing timely customer service to workers, employers, and healthcare providers.

Responsibilities

• Oversee claims which have returned to modified work duties.
• Communicate with stakeholders to ensure plans remain on track.
• Assist case management and adjudication teams by gathering information and issuing benefit payments.
• Calculate and set up payments for certain benefit types.

Qualifications

• High school diploma supplemented with university or college education, or two years of related experience. ...