Found Description
Location: Oakridge Boutique (Vancouver)
Role: Operations Manager
Responsibilities
- Serve as face of Care & Repair department, welcoming clients into after‑sales space
- Manage client consultations, assess repair needs, perform express and minor technical repairs on leather goods and costume jewelry
- Oversee back‑of‑house operations including repair logistics, spare‑part orders, and stock organization
- Complete all CASS administration accurately and in a timely manner
- Diagnose product return reasons and provide appropriate solutions
- Maintain spare‑part inventory and place orders for the boutique
- Deliver training to Fashion Advisors on CASS and CHANEL & Moi philosophy
- Conduct regular audits, share quality insights, and liaise with Boutique Management to address client concerns
- Develop and maintain expert product knowledge of CHANEL collections
- Plan daily tasks, at...