Care Operations Manager - Data-Driven & Remote

ASPHALION is a leading international consulting firm in the growing pharmaceutical and biotech sector. We are looking for a Operations Manager in Barcelona who, serving on the direction committee, will be responsible for the following duties:

Main responsibilities:

• Ensure compliance with quality, service, and profitability standards for projects in different business areas (technical units).
• Oversee the profitability of operational technical areas, ensuring a balance between cost efficiency and service excellence.
• Monitor operating budgets and critical KPIs to ensure the sustainable growth of the company.
• Analyze and redesign current operational flows to improve efficiency and profitability through automation and advanced software.
• Analyze improvements in company processes and propose improvements through digitization and the implementation of new tools.
• Lead strategic meetings and coor...