Care Excellence & Operations Coordinator

Intellect is looking for an Operations & Excellence Associate to ensure high-quality mental health care experiences. This role blends operations with service excellence, requiring strong organisational skills and the ability to manage multi-channel communication. Responsibilities include managing user queries, coordinating provider sessions, and identifying operational gaps.

The ideal candidate will possess a Bachelor’s degree, relevant experience, and proficiency in Google Workspace. Benefits include flexible work arrangements and comprehensive medical coverage.