Found Description
If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!
Capability Coach – Customer Service
The Role
Bega Group are seeking an experienced Capability Coach; you will play a key role in elevating the performance and capability of Customer Service Consultants across our contact centre.
You will design and deliver high-quality training programs, manage end-to-end onboarding for new hires, and continuously enhance learning materials. Working closely with stakeholders, you will use insights and feedback to drive capability uplift, ensuring teams are equipped to deliver outstanding customer service and meet key performance metrics.
The successful candidate will be based in Melbourne and possess relevant experience within a large organisation.
Responsibilities
Deliver engaging onbo...