Call Review & QA Compliance Analyst

BIG Language Solutions is hiring a Call Review Analyst. In this role, you will support high-volume call review activities to validate client-reported cases and ensure compliance. You will analyze calls, document findings, and track trends to support continuous improvement in services.

The ideal candidate has strong attention to detail, effective time management skills, and proficiency in English. Familiarity with call review tools and experience in related fields are preferred.