Found Description
Customer Service Representative
Location: Southern Suburbs, Brisbane
About the RoleWe are seeking a friendly, professional and customer-focused Customer Service Representative to join our growing team. This role will see you acting as the first point of contact for customers, handling enquiries, resolving issues and ensuring a positive customer experience across all interactions.
This is a fantastic opportunity for someone who enjoys speaking with people, thrives in a fast-paced environment and takes pride in delivering exceptional service.
Key Responsibilities
- Handle inbound customer enquiries via phone, email and online channels
- Provide accurate information and solutions in a professional and timely manner
- Manage customer requests, complaints and follow-up actions
- Maintain accurate customer records and update internal systems
- Liaise with internal departments to ensure customer issues are resolved efficiently