Call Center Workforce Lead — Analytics & Scheduling

AIPI Acquire Intelligence Philippines Inc. is seeking a Workforce Supervisor to lead the operations of their call center. The ideal candidate will have at least five years of Workforce Management experience and three years in a supervisory role. This position requires strong analytical skills and familiarity with call center software, including SQL and Excel.

This opportunity offers a chance to drive efficient operations and engage a diverse team in achieving key performance indicators.