Call Center Tech Support & Ops Liaison

iQor in Pampanga is looking for a Technical Liaison responsible for addressing contact center issues on the call floor and supporting virtual/hybrid resources. The role involves troubleshooting technical issues faced by Customer Service Associates and ensuring proper ticket assignment.

The ideal candidate should possess a Bachelor’s Degree or equivalent work experience along with 2-3 years of help desk experience. Strong communication and problem-solving skills are essential in this role.