Found Description
Description
We are looking for 20 dedicated Call Center Specialists to join our clients 100% remote Customer Support Team. This Contract to permanent position requires individuals who can excel in a fast-paced, high-volume call center environment. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset to ensure seamless interactions and high-quality service.
Responsibilities:
• Respond promptly to inbound calls from members, medical providers, and other parties, addressing inquiries and resolving issues.
• Process and adjust claims accurately while adhering to established guidelines.
• Provide clear and empathetic communication to address customer concerns and questions.
• Offer detailed information on fee schedules, network participation, and procedural requirements.
• Maintain accurate and up-to-date customer records and collaborate effectively with internal tea...
We are looking for 20 dedicated Call Center Specialists to join our clients 100% remote Customer Support Team. This Contract to permanent position requires individuals who can excel in a fast-paced, high-volume call center environment. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset to ensure seamless interactions and high-quality service.
Responsibilities:
• Respond promptly to inbound calls from members, medical providers, and other parties, addressing inquiries and resolving issues.
• Process and adjust claims accurately while adhering to established guidelines.
• Provide clear and empathetic communication to address customer concerns and questions.
• Offer detailed information on fee schedules, network participation, and procedural requirements.
• Maintain accurate and up-to-date customer records and collaborate effectively with internal tea...
Ready to Apply?
Submit your application for Call Center Specialist at Robert Half Office Team
Apply Now