Call Center Representative

**Bilingual Representative**
**Requirements**:
- High School Diploma; BA Degree (preferred)
- Knowledge on Excellent Customer Service Techniques (Call Center based preferably)
- English 90% or above (mandatory)
- MS Office Intermediate
- Working on site (Aguascalientes)
**Skills**
- Basic understanding of the auto finance industry.
- Empathetic with difficult situations
- Active Listening
- Customer Focus
- Good Grammar and Communication Skills
- Problem Solving and Negotiation Skills
**Schedule**:
- Availability to work 48 hrs per week (from Monday to Saturday)
- Schedules could fall within the time frame (6:00 am until 8:00 pm) during Monday - Friday and Saturdays from 6:00 am until 5:00 pm
- Fixed schedules (They could be changed every 6 months)
Tipo de puesto: Tiempo completo
Sueldo: $15,000.00 - $16,000.00 al mes
Horario:
- Turno de 10 horas
Prestaciones:
- Seguro de gastos médicos mayores
- Seguro de vida
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