Call Center Representative (Spanish)

Location: BGC, Taguig

Work Setup: Full Onsite

Shift Schedule: Shifting schedule

Start date: August 17, 2026

Certifications: Spanish certification required

Job Overview

We are looking for a Spanish Call Center Representative to support the Albertsons Experience Center/Benefit Service Center. The role is responsible for handling escalated customer service inquiries from associates regarding HR and benefits-related concerns. The ideal candidate will provide accurate, timely, and professional support while maintaining strict confidentiality of employee information.

Qualifications

• College diploma or equivalent required.
• Degree in Human Resources, Business, or a related field is preferred.
• Minimum of 2 years of experience in customer service, preferably in the healthcare industry or a similar environment.
• Knowledge of relevant policies and regulations.
• Strong verbal...