Call Center Platform Leader - Salesforce & Genesys

Link-Worldwide, a leading general IT services provider, is searching for a Platform Owner to develop strategies for a call center platform. In this role, you will ensure compliance with healthcare standards and lead innovation projects to enhance platform capabilities.

The ideal candidate will hold a Bachelor's or Master's degree in IT or Computer Science, possess deep expertise in Genesis systems, and demonstrate strong leadership skills. The position offers competitive benefits and opportunities for career growth.