Call Center Operations Supervisor - Finance & Collections

Company is looking for an Operations Supervisor for its call center in Mexicali. The role involves overseeing teams that support patients with financing, billing, and account management. Key responsibilities include ensuring compliance with regulations, monitoring performance metrics, and training new agents.

The ideal candidate will have over two years of experience in customer service, along with strong leadership and communication skills. The position offers a supportive work environment with on-site clinic access and law benefits from day one.