Call Center Agent (with 1yr Experience)

Job Description

We are looking for driven and customer-oriented Call Center Agents to join our growing team. In this role, you will assist customers with inquiries, provide clear product and service information, resolve issues efficiently, and deliver a positive experience.

Key Responsibilities

• Handle incoming calls with professionalism and courtesy
• Provide accurate and clear product and service information
• Resolve customer concerns in a timely and effective manner
• Process account updates, service requests, and related transactions
• Maintain and update records of customer interactions
• Follow company policies, scripts, and performance standards

Qualifications

• At least 6 months of call center experience
• Willing to work on-site
• High School or Senior High School Graduate
• Basic computer proficiency