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Call Center Agent

Metacom Careers

quezon city, metro manila, Philippines Full-time June 18, 2026

Found Description

Responsibilities

  • Handle incoming calls and provide exceptional customer service to clients.
  • Effectively communicate product information and assist with inquiries.
  • Resolve customer complaints promptly and efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Work collaboratively with team members to enhance service delivery.

Requirements

  • Educational qualifications: Bachelors degree in a relevant field preferred.
  • Experience level: 02 years of experience in a customer service role.
  • Skills and competencies: Proficiency in English language and effective communication skills.
  • Qualities and traits: Strong interpersonal and people skills with a focus on customer satisfaction.
  • Skills and competencies: Demonstrated organizational skills and ability to multitask.
  • Responsibilities and duties: Familiarity with technical troubleshooting processe...

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