Found Description
**Bilingual Call Center Agent (Mon-Fri | On-site )**
- Full-time, No weekends_
**Bi-weekly pay + No cap on bonus**— the more you achieve, the more you earn
**Why You'll Love This Job**:
- **Work-life balance**: Monday to Friday only, no weekends
- **Earn more**: Unlimited earning potential with uncapped bonus and growth opportunities.
- **Growth opportunities**: Ongoing training and development
- **Referral bonuses** — bring your friends and earn extra
**What You'll Do**:
- Handle inbound and/or outbound calls following established scripts and company protocols.
- Identify the customer's reason for contact and route or resolve inquiries appropriately.
- Accurately document all customer interactions in the system in a timely manner.
- Meet campaign conversion, performance, or retention goals.
- Follow company scripts, procedures, and policies at all times.
- Participate in coaching sessions, meetings, ongoing training programs.<...