CALL CENTER AGENT

• Permanent
• Work Location Abu Dhabi-Musaffah
• Position: Call Center Agent
• Salary: AED per month

Job Description:

We are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Abu Dhabi. The ideal candidate will have previous experience in a call center environment preferably in the transportation industry and be fluent in Arabic.

Responsibilities:

• - Handle incoming calls from customers and assist with inquiries complaints and requests
• - Provide accurate and timely information regarding transportation services schedules and pricing
• - Process bookings and reservations for customers
• - Maintain customer records and ensure all information is up-to-date and accurate
• - Collaborate with other departments to resolve customer issues and ensure a seamless customer experience
• - Follow up with customers to ensure their satisfaction a...