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Calgary Service Desk Technician Role

ARC Business Solutions Inc.

calgary, ab, Canada Full-time July 13, 2026

Found Description

Discover a career opportunity with ARC Business Solutions Inc. as a Service Desk Technician in Calgary, AB. This full-time position focuses on delivering exceptional technical support to clients across multiple industries.
You will engage in hands-on support, addressing client requests via phone, email, and in-person interactions. Your daily tasks will encompass troubleshooting Windows and macOS systems, as well as administering Microsoft 365 environments. Maintaining accurate documentation and contributing to process improvements will be essential for success in this role.
Key Responsibilities:
• Respond to client support requests through various mediums
• Facilitate remote and on-site technical assistance
• Troubleshoot Windows and macOS workstations
• Manage user accounts and Microsoft 365 environments
• Maintain clear documentation of technical issues and solutions
Requirements:
• Minimum 3 years of experience in IT support
• Strong skills in Windows a...

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