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Job Description
The Café Supervisor ensures the effective and efficient operation of the café, including staff supervision, maintaining high service standards, inventory management, and fostering a positive environment for both employees and customers.
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Key Responsibilities
Operations Management
- Oversee the daily operations of the café, ensuring it runs smoothly.
- Monitor cleanliness, organization, and compliance with health and safety standards.
- Handle opening and closing procedures.
- Address operational challenges promptly.
Staff Supervision
- Assign tasks and manage staff schedules to ensure proper coverage.
- Monitor staff performance and provide feedback or escalate issues to the manager.
Customer Service
- Maintain high levels of customer satisfaction by addressing complaints or feedback promptly.
- Foster a welcoming environment for ...