Cafe Floor Leadership Position

Join Monogram Coffee as a Cafe Floor Manager, where your leadership will enhance customer experiences and team dynamics. This role thrives on coffee passion and exceptional service.
As a critical part of Monogram’s mission, the Floor Manager oversees cafe operations, fostering a welcoming space for customers and staff alike. You will be responsible for coaching the team, ensuring quality service and coffee standards, and building connections with the community. Your leadership experience in hospitality will be key in creating a positive environment.
Key Responsibilities:
• Lead team check-ins for ongoing development
• Ensure service excellence with proactive customer engagement
• Collaborate with quality control for superb coffee standards
• Maintain a clean and orderly cafe
• Support marketing efforts and operational flow
Requirements:
• Preferred 1-year experience in cafe management
• Strong commitment to high service standards
• Ability to spark joy ...