Found Description
Lead aftersales operations at BYD Canada, driving exceptional service across dealerships. This role focuses on technical support, warranty management, and enhancing dealer capabilities.
As the Aftersales Manager, you will oversee aftersales operations for BYD Canada's dealer network, ensuring compliance with service standards and addressing dealer performance through KPI management. Your leadership will enhance customer satisfaction while promoting the adoption of innovative electric vehicle technologies and service quality improvements.
Key Responsibilities:
• Lead aftersales operations and local teams across Canada
• Monitor and assess dealer performance metrics regularly
• Develop corrective action plans to improve aftersales results
• Collaborate on service strategy and process implementation
• Manage warranty operations and service quality audits
Requirements:
• Bachelor's degree in relevant engineering fields preferred
• 8–10 years of automotive afte...
As the Aftersales Manager, you will oversee aftersales operations for BYD Canada's dealer network, ensuring compliance with service standards and addressing dealer performance through KPI management. Your leadership will enhance customer satisfaction while promoting the adoption of innovative electric vehicle technologies and service quality improvements.
Key Responsibilities:
• Lead aftersales operations and local teams across Canada
• Monitor and assess dealer performance metrics regularly
• Develop corrective action plans to improve aftersales results
• Collaborate on service strategy and process implementation
• Manage warranty operations and service quality audits
Requirements:
• Bachelor's degree in relevant engineering fields preferred
• 8–10 years of automotive afte...