Buyer Exp GBH - Risk, Trust and Payment

The Global Buying Hub (GBH) team is dedicated to creating a seamless, personalized, and locally relevant shopping journey for eBay buyers worldwide. We support more than 150 markets and 11 languages, ensuring global consistency while delivering experiences that reflect local expectations, cultural nuances, and buyer preferences.

To amplify our impact, we are seeking a Manager, Buyer Experience – GBH (Risk, Trust & Payments) to support initiatives that enhance buyer confidence and reduce friction across the checkout. This role will play a key part in defining and improving payment, identity, and risk-related buyer touchpoints, helping eBay deliver secure, intuitive, and globally compliant experiences.

Job Responsibilities

• Analyze buyer payment behaviors and preferences (e.g., wallet usage, BNPL adoption, mobile payment trends) to inform product and business priorities.
• Partner with marketing teams to map local payment landscapes and assess...