Found Description
Title: Business Support Specialist (6 Month Contract)
Department: Customer Operations
Location: 6300 Steeles Ave West, Woodbridge
Total Potential Compensation: $52,000 - $69,000
Position Summary
The Business Support Specialist will serve as a resource and point of contact for all small and medium business customers’ inquiries. Business Supports Specialists provide guidance and solutions for frequently asked questions via phone, e-mail and live‑chat channels. The primary goal is to support our customers with information, services and solutions while providing a world‑class customer experience.
Responsibilities
- Deliver ongoing world‑class customer service to our valued customers by providing support via phone, email and live‑chat channels in a prompt and friendly manner.
- Manage and improve 407 ETR’s relationship with small and medium business customers through developing a good understanding of their business and in...
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