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Business Support Engineer

Kognivera

xico, veracruz, Mexico Full-time June 17, 2026

Found Description

Responsibilities : Analyze and diagnose technical issues in e-commerce applications.
Identify root causes of issues, whether in code, configuration, or infrastructure.
Develop and implement hotfixes in a controlled and efficient manner.
Propose and implement optimizations for the platform and its components.
Maintain constant and clear communication with both technical and non-technical teams.
Participate in ticket and incident management using Jira.
Collaborate in an agile environment with a focus on continuous improvement.
Technical Requirements (Hard Skills):
English proficiency (written and spoken).
Programming in Java with Spring Boot.
Experience with Google Cloud Platform (GCP).
Proficiency in Oracle and MongoDB databases.
Solid knowledge of Unix/Linux systems.
Experience in log analysis, debugging, and monitoring tools.
Familiarity with agile methodologies (Scrum).
Proficiency with tools such as Jira and version cont...

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