Found Description
**Job Summary**
**Responsibilities**
- Lead the analysis and documentation of business requirements for educational projects.
- Oversee the implementation of ServiceNow Knowledge Management solutions to enhance educational processes.
- Provide expert guidance on best practices for ServiceNow Knowledge Management within the education domain.
- Collaborate with stakeholders to identify and prioritize business needs and translate them into technical requirements.
- Conduct thorough analysis of existing educational systems and processes to identify areas for improvement.
- Develop detailed project plans and timelines to ensure successful project delivery.
- Facilitate workshops and meetings with stakeholders to gather requirements and provide updates on project progress.
- Ensure that all solutions are aligned with the organizations strategic goals and objectives.
- Monitor and evaluate the effectiveness of implemented solutions and make necessary...