Found Description
Join JOM as a Business Solutions Senior Analyst, where you'll drive improvements in customer service and order management processes. This role offers remote and hybrid flexibility for candidates in New Jersey or Toronto.
As a key individual contributor, you will work closely with stakeholders to define requirements and enhance system capabilities. Your ability to analyze data and processes will be vital for identifying opportunities for automation and ensuring compliance and quality across operations.
Key Responsibilities:
• Manage Sales Order Management governance and enhancement initiatives
• Document comprehensive business requirements and processes
• Analyze data for identification of trends and process gaps
• Map processes to align with operational needs and automation
• Support quality compliance and testing for ongoing projects
Requirements:
• Bachelor’s degree required
• Minimum of 4 years in custo...
As a key individual contributor, you will work closely with stakeholders to define requirements and enhance system capabilities. Your ability to analyze data and processes will be vital for identifying opportunities for automation and ensuring compliance and quality across operations.
Key Responsibilities:
• Manage Sales Order Management governance and enhancement initiatives
• Document comprehensive business requirements and processes
• Analyze data for identification of trends and process gaps
• Map processes to align with operational needs and automation
• Support quality compliance and testing for ongoing projects
Requirements:
• Bachelor’s degree required
• Minimum of 4 years in custo...
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