Business Solutions Analyst III

Overview

The Business Solutions Analyst sits within the Global Data and Technology Solutions (GDATS) organization at World Courier. This role translates ambiguous business intent into structured, evidence‑based, decision‑ready insights and designs user‑centered solutions that support global specialty logistics operations. The analyst works at the intersection of business, product, and engineering, leveraging modern analysis techniques, including AI‑assisted tooling, to accelerate insight generation and improve delivery outcomes.

What You’ll Do

• Frame problems and distill them into decision‑ready understanding.
• Partner with business stakeholders, product teams, architects, and engineers to understand objectives, challenges, and opportunities.
• Facilitate structured requirements gathering using workshops and modern techniques, including AI‑assisted analysis and synthesis.
• Create clear, testable user stories, acceptance criteria...