Found Description
Position Summary
The Business Solutions Manager (BSM) is responsible for identifying new prospects that can benefit from ALLDATA products, following up on leads, and upselling additional products to existing customers in their market.
Position Responsibilities
- Complete customer visits and phone calls to perform discovery, needs analysis and provide product demonstrations.
- Use a consultative sales approach to reach decision makers, properly assess the shop’s needs, and match them with the right ALLDATA workflow solutions before closing the sale.
- Conduct live product test drives and customer training as applicable for all products.
- Record all activities/customer notes and manage customer opportunity pipeline within CRM with current and accurate data.
- Work cross-functionally to research and resolve customer issues; collaborate on market opportunities with other AutoZone business units.
- Perform ongoin...