Business Program Manager, CRM

*Exciting senior mandate for a Business Program Manager, CRM (Director / SVP)*

Seeking a seasoned Business Program Manager, to drive strategic business program initiatives for the group, across enterprise platforms or tools.

Partnering closely with senior stakeholders across the group business, to support continuous improvement of business program management practices across the portfolio.

Sound expertise in managing enterprise platforms, customer platforms, RM enablement tools, CRM, analytics etc.

Responsibilities

• Act as the primary business lead for the strategic program, ensuring alignment across Business Units, Technology, Operations, Risk, and other key stakeholders.
• Requirements Management: Lead Business Unit Specialists in defining, validating business scope and requirements, translate business requirements into feasible solutions, ensuring alignm...